Privacy Policy

01Information we collect

This policy explains how EasyAnk Infotech Private Limited, a company incorporated in India, handles your information when you use EasyAnk. When you create an account, we collect your name, work email, mobile number, and a hashed password. If you register as a business or CA firm, we also collect your business or firm name, and optionally your GSTIN and PAN. Depending on the modules you select, you may add clients and upload or sync related compliance and financial data on their behalf.

02How we use your information

We use account information to authenticate you, operate the Service, send OTP verification and transactional emails, and provide support. Client and compliance data you add is used only to power the features you've enabled — dashboards, alerts, reports, and audit workflows — and is not used to train any model or shared with third parties for marketing.

03Tally and third-party sync data

If you connect a Tally instance, the ledger, voucher, and company data synced from it is stored to power the Accounting module and is scoped to the client record you map it to. This data is never used outside your account context.

04Data storage, location and security

Data is stored on encrypted cloud infrastructure with access restricted to authenticated sessions. Passwords are hashed and never stored in plain text. Verification codes expire after 10 minutes. Connector tokens are stored only as hashes on our servers, and are encrypted at rest on your own machine using the operating system’s secure storage. We apply role-based access so that firm staff only see the clients assigned to their account.

Where your data is held. Our application and database are currently hosted on cloud infrastructure located in the United States. Your data is therefore transferred outside India and processed there on our behalf. We rely on contractual safeguards with our infrastructure providers to protect it, and it remains subject to the confidentiality commitments in our Terms of Service. If you require data to remain within India, please contact us before syncing client books.

04AConfidentiality of client data

Where you sync or upload books belonging to your own clients, we treat that information as confidential. We do not sell or share it, we do not use it to train artificial-intelligence models, and we access it only where necessary to run the Service, fix a fault you have reported, or comply with law. Full details are set out in our Terms of Service.

05Data retention

Account and client data is retained for as long as your account is active. If you close your account, we retain data for 30 days to allow export or recovery, after which it is permanently deleted from our production systems.

06Your rights

You may request a copy of your data, correction of inaccurate information, or deletion of your account at any time by contacting us at the address below. CA firm users may exercise these rights on behalf of their own clients in accordance with applicable data protection law.

07Cookies

We use essential session cookies to keep you signed in. We do not use third-party advertising or tracking cookies.

08Children's privacy

The Service is intended for business and professional use and is not directed at individuals under 18. We do not knowingly collect personal information from minors.

09Changes to this policy

We may update this policy periodically. Material changes will be communicated via email or an in-app notice before taking effect.